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Terms of Service

Last updated: August 24, 2026

1. Acceptance of Terms

By accessing and using Mimber's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.

2. Description of Service

Mimber provides a cloud-based membership management platform that enables organizations to manage members, organize events, process payments, and communicate with their communities.

3. User Accounts

To use our services, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Be at least 18 years old or have parental consent
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

4. Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful code or malware
  • Harass, abuse, or harm other users
  • Use the service for unauthorized commercial purposes
  • Attempt to gain unauthorized access to our systems

5. Payment Terms

Paid services are billed in advance on a monthly or annual basis. You agree to:

  • Provide current and accurate billing information
  • Pay all fees when due
  • Accept automatic renewal unless cancelled
  • Acknowledge that all fees are non-refundable except as required by law

6. Intellectual Property

The Mimber platform, including all software, content, and trademarks, is owned by Mimber and protected by intellectual property laws. You retain ownership of data you upload to our service.

7. Data and Privacy

Our use of your data is governed by our Privacy Policy. We take data protection seriously and implement appropriate security measures to protect your information.

8. Service Availability

While we strive for high availability, we do not guarantee uninterrupted access to our services. We may perform maintenance that temporarily affects service availability.

9. Termination

We reserve the right to suspend or terminate your account for violations of these terms. You may cancel your account at any time through your account settings.

10. Limitation of Liability

Mimber shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

11. Indemnification

You agree to indemnify and hold Mimber harmless from any claims arising from your use of the services or violation of these terms.

12. Changes to Terms

We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law

These terms are governed by the laws of the State of Ohio, without regard to conflict of law provisions.

14. SMS/Text Messaging Communications

By opting in through your account security settings, you consent to receive one-time passcodes and account verification codes via SMS text message from Mimber, a product of KINZ LLC. Message frequency varies based on your account activity (for example, one message per verification attempt). Message and data rates may apply.

You may cancel SMS messages at any time by replying STOP. After you send STOP, we will send you a confirmation message and you will no longer receive SMS messages from us. To resume, opt in again through your account security settings. For help, reply HELP or contact us at support@mimber.com.

Supported carriers include but are not limited to AT&T, T-Mobile, Verizon Wireless, and other major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Our collection and use of your mobile phone number is governed by our Privacy Policy.

15. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@mimber.com